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Home | Links (private)

Websites with information resources for advice work

Action for Blind People: Useful resources about benefits & visual impairment

Advicekit: Manchester City Council’s innovative on-line advice service

Advicenow: Accessible information about a wide range of legal rights

Age Concern England: Advice factsheets

Age Concern and Help the Aged Scotland: Advice factsheets

Benefits in Mind: Neath Mind’s excellent site about benefits and mental health

Benefit fraud legal resources: Excellent site by Garden Court Chambers

Care and Health Law: By social care and health law trainer and consultant Belinda Schwehr

Care To Learn: Help with childcare costs for young parents aged 16+ who are in learning

Carers UK: Information about benefits and carers’ rights

Centre for Economic and Social Inclusion: Useful publications and information on welfare to work issues

Child Poverty Action Group: Information on many benefit issues

Citizens Advice Adviceguide: Information about a wide range of rights

Citizens Advice Scotland: Adviceguide with information on a wide range of issues

Community Legal Advice: Leaflets about a range of legal rights

Consumer Direct: Consumer rights advice

Coventry Law Centre: Employment rights leaflets (also about other subjects)

Date calculator: For checking benefit backdating or overpayments

DIAL UK: Factsheets on benefit issues

DirectGov: Benefits, tax credits and other information

DirectGov: Make online claims for benefits

Disability Alliance: Information on benefit issues

Electronic Immigration Network: Public resources page of this useful website

EMA Direct: Education Maintenance Allowance information

Govan Law Centre: Excellent Scots law resources about housing, employment, debt, benefits, etc

Greater Manchester Low Pay Unit: Factsheets about employment rights

Healthy Start: Advice about what it is and who qualifies

HMRC Adjudicator’s Office: For complaints about HMRC service and discretionary decisions (eg refusal to waive a tax credit overpayment)

Immigration Advisory Service Information on Immigration issues

Independent Review Service: Social Fund reviews and related matters

Institute of Mental Health Law (Dave Sheppard Associates): Excellent info about mental health law

Legal Action Group Information on legal help

Leasehold Advisory Service: Legal rights of residential leaseholders (e.g.service charges)

LHA Direct: Local Housing Allowances for each local authority/Broad Rental Market Area

Mencap: Factsheets on benefit and other issues

Multikulti: Rights leaflets in thirteen languages

National Association of Welfare Rights Advisers: Information on whats happening in your area

National Debtline: Useful factsheets and self help packs

Northern Ireland Law Centre: Northern Ireland social welfare law resources

Refugee Council: Publications for advisers (includes useful statistics)

Rights Advice Scotland: For local authority welfare rights advisers in Scotland

Rightsnet: News, discussions and resources for welfare rights work. The world’s greatest welfare rights website!

Rightsnet’s: Useful links page

Rightsnet Toolkit: Comprehensive benefits, tax credits & child support resources

Say no to 0870: Geographical equivalents for 0870 and 0800 numbers, useful for mobile phone calls to DWP & HMRC

Scots Legal Action Group: Legal and other help on line

Shelternet: Housing advice on line

Tribunals Service: Information about social security and other tribunals

TUC: Commission on vulnerable employment

Veterans Agency: Information about War Pensions, etc

Computer software and on-line calculators for welfare rights work

DWP: On-line Pension Credit calculator

Ferret Information Systems: Benefits calculation and information software

Lisson Grove Benefits Program: Benefits calculation software

QuickCalc: Calculators for benefits

Rights Advice Scotland: Online Pension Credit & HB/CTB calculator

Benefit Claim forms

DWP: Benefit and Other Claims on-line

HM Revenue and Customs: Claim form for Tax Credits

The Pension Service: Pension Credit and Retirement Pension: claim forms

Legislation and Caselaw

British and Irish Legal Information Institute: Caselaw (esp High Court and Court of Appeal) and legislation

Daily Law Notes: Summaries of all cases in the higher Courts

DWP: Social security legislation, caselaw and internal guidance

DWP: Law Volumes

DWP: Neligan’s Digest of Upper Tribunal/Commissioner’s Decisions

DWP: Housing and Council Tax Benefit information

Eur-Lex: European Union legislation, caselaw & much more

Home Office: Immigration law & policy

House of Lords: Judgements

Incorporated Council of Law Reporting: Free law report summaries

OPSI: Acts of Parliament

OPSI: Statutory Instruments

Rightsnet’s: collection of Commissioner’s/Upper Tribunal Decisions payment and registration needed for some parts

The Times: Law reports

Upper Tribunal/Social Security & Child Support Commissioner?s decisions On line decisions covering many years

UK Statute law database: Excellent government site

Other legal resources

Infolaw Lawfinder: Searchable catalogue of UK legal materials

Law Links: On line legal research site at the University of Kent

Legal resources in the UK & Ireland: Website maintained by Delia Venables

Lexis Nexis: Some free legal resources

Official guidance

DCLG: Homelessness guidance and information

DCLG: Guidance to social landlords on preventing rent possession and evictions

Department of Health:
 Residential care charges guidance for local authorities

Department of Health: Fairer Charging guidance

Department for Children, Schools and Families: Legislation & guidance on care leavers’ rights

Department of Health: Fair Access to Care Services guidance

DWP: Social security legislation, caselaw and internal guidance

DWP: Decision Makers Guide

DWP: Agents, Appointees, Attorneys and Deputies Guide

DWP: Information for local authority HB/CTB staff

HM Revenue and Customs: Code of Practice on Tax Credit Overpayments (COP26)

HM Revenue and Customs: Tax Credit Guidance Manual for staff

Ministry of Justice: Pre-action protocol for rent arrears cases

Ministry of Justice: Mortgage Arrears Pre Action Protocol

Other advice resources

Dumfries Welfare Rights: Guides and discussion board

DWP: Press releases

EAGA: Insulation & draughtproofing grants

HM Revenue and Customs: National Minimum Wage

HM Revenue and Customs: Tax Credit leaflets

HM Revenue and Customs: Tax Credits info

Ipswich County Court Advice and Representation Service: A successful pro bono advice scheme

Jobslink: Directory of grant making charities

Low Income Tax Reform Group: Advice and campaigns about tax issues affecting people on a low income

NHS: Information and claim forms for help with health costs

Tax Aid: Advice on tax issues for people on low incomes

Write to Them: A website for emailing MPs, MEPs, MSPs, etc

Some local authority welfare rights websites with useful resources

(There are many, here are a few)


Check here to see if your local council provide welfare rights advice?

Some social policy and research resources

Census 2001 Find information about your areas population

Community Health profiles Health issues in your area

DCLG: Statistics

DCLG: LA housing management practice(includes research on rent arrears and evictions)

DCLG: Local Deprivation Index 2004 (including ward level data)

DCSF: Statistics on line

DWP: Research and Statistics

HM Revenue and Customs:Tax Credit statistics

HM Revenue and Customs: Wealth distribution statistics (depressing reading)

Institute for Fiscal Studies: Research about benefits and tax

Institute for Public Policy Research

Joseph Rowntree Foundation

New Economics Foundation: Fascinating stuff

New Policy Institute: More reports and analysis about poverty

Office for National Statistics: Nomisweb (labour market statistics

Office for National Statistics: Focus on Social Inequalies

Office for National Statistics: Neighbourhood Statistics

Poverty UK: Indicators about poverty & inequality

Refugee Council: Research and policy

Shelter: Research and statistics

Workhouses: Let’s not forget why we have a welfare state

Some international Welfare Rights links

(please tell me about others)

Adva Centre: Israeli welfare rights group

Combat Poverty Agency: Ireland

Citizens Information Board: Government of Ireland body supporting advice and advocacy

FLAC: Free Legal Advice Centres (another example of the rich tapestry of welfare rights services in Ireland)

Irish National Organisation of the Unemployed

Isle of Man: Social security, yet another jurisdiction

Jersey Citizens Advice: Compare how the system differs, Channel Islands are not part of the UK

National Center for Law and Economic Justice: USA

National Organisation of Social Security Claimant Representatives: USA

National Welfare Rights Network: Australia

Northern Ireland: Dept for Social Development

Povnet: Canada

Sargent Shriver National Center on Poverty Law: USA

Social Security Advisory Service: USA

Social Security systems in OECD countries: A detailed explanation and analysis

States of Guernsey: Social Security system in Guernsey

Summaries about benefits systems in many countries: By US Social Security Administration

Workfare Fight: Danish site with many international links

World Law Guide: Information on various countries systems

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